Customer Service Engineer

1 week ago


Boston, Massachusetts, United States Siemens Industry Software GmbH Full time
Job Title: Customer Service Engineer

We are seeking a highly skilled Customer Service Engineer to join our team at Siemens Healthineers. As a key member of our customer-facing team, you will be responsible for installing, servicing, maintaining, and modifying Siemens imaging equipment at customer sites.

Responsibilities:
  • Perform service, preventative maintenance, and modifications on Imaging Equipment MR/AX at customer sites with minimal supervision.
  • Establish and maintain proper business relationships with customers and peers, as well as performing necessary administrative duties accurately.
  • Represent the "Face of Siemens" to the customer, ensuring exceptional customer service and support.
Requirements:
  • Minimum Technical Degree or Equivalent Experience in testing, repairing, and maintaining capital medical equipment.
  • Strong electronics and computer background, with previous experience in imaging equipment MR or AX.
  • 3-5 years of field service experience, with a willingness to work different shifts and overtime as required.
  • Strong customer service and communication skills, with the ability to work both individually and in a team setting.
  • Valid driver's license and good driving record, with the ability to travel and provide service in assigned geography.
Preferred Qualifications:
  • Technical Associates degree or equivalent experience.
  • Previous experience with Siemens imaging equipment and software.

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual with a passion for medical technology, we encourage you to apply for this exciting opportunity.

Siemens Healthineers is an Equal Opportunity Employer.



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