Quality Assurance Manager

4 weeks ago


Minneapolis, Minnesota, United States Liberty Diversified International Full time
Job Summary

We are seeking a highly skilled Quality Assurance Manager to lead our quality process design and implementation at our site or series of sites. The ideal candidate will have a strong background in quality assurance, quality control, and supervisory experience, with a proven track record of maximizing first pass quality through process design and implementation.

Key Responsibilities
  • Lead the development and implementation of quality processes, policies, and procedures
  • Establish standards and expectations for quality verifications and ensure training is developed and deployed to build quality knowledge and capability
  • Oversee customer compliant intake, analysis, and resolution processes, leveraging systems and established processes to manage quality concerns
  • Drive quality continuous improvement through analysis of top complaint reason codes, presentation of findings to leadership, and development of strategies to improve current conditions
  • Lead teams through the identification and improvement of waste streams using lean sigma methodologies, resulting in improved efficiency and cost reduction
Requirements
  • Bachelor's degree in supply chain, quality, engineering, management, or related social sciences fields
  • 5+ years quality assurance, quality control, supervisory, or manufacturing experience
  • Previous demonstrated experience with root cause or multi-causal analysis
  • Advanced experience with Microsoft Office suite
  • Demonstrated problem-solving, detail orientation, organization, communication, and independent work experience


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