Electrical Field Service Specialist

3 days ago


NC United States Abb Holdings Inc Full time
About the Role

At ABB, we're committed to electrifying the world in a safe, smart, and sustainable way. As a Data Field Service Engineer, you'll play a critical role in preserving our safety culture and ensuring the effective operation of our products. Your expertise will be essential in providing technical support to our customers and collaborating with our global team to drive innovation and excellence.

Key Responsibilities
  • Serve as the primary on-site representative for ABB customers and field personnel, ensuring the preservation of our safety culture and maintaining a safe and compliant work environment.
  • Perform duties as the Project Manager for assigned ABB product lines, assisting customers with technical understanding and troubleshooting of our products.
  • Review maintenance actions to identify training needs and provide support to customers in improving reliability and reducing cost of ownership.
  • Act as a single point of contact for customers, providing technical guidance and support to ensure seamless collaboration and issue resolution.
  • Collaborate with the factory to collect and report data, facilitating fleet performance analysis and identifying opportunities for services and sales.
  • Perform collateral duties as assigned to meet business needs, including HSE, Quality, Integrity, and other related areas.
Requirements
  • Bachelor's degree with 8 years of experience OR Associate's degree with 10 years of experience OR High School diploma/GED with 12 years of related experience.
  • Knowledge of the National Electrical Code (NEC), Safety Codes and Regulations, and QA (Local & National) is essential.
  • Advanced theoretical experience in all aspects of electrical design is required.
  • Proven analytical and quality improvement ability, with the ability to work with all levels of maintenance, engineering, and management.
  • Project management or supervisory experience is highly desirable.
  • Demonstrated ability to lead and influence customers and peers, with excellent communication and interpersonal skills.
  • Ability and willingness to travel 90-100% of the time throughout the United States and potentially globally, with occasional long-term assignments.
What We Offer
  • Competitive salary range of $74,900 to $139,100 annually.
  • Comprehensive benefits package, including retirement plan, life insurance, disability insurance, healthcare plan, and wellbeing program.
About Us

ABB Electrification is a global technology leader in electrical distribution and management from source to socket. Our 50,000+ employees across 100 countries collaborate with customers and partners to transform how people connect, live, and work. We develop innovative products, solutions, and digital technologies that enable energy efficiency and a low-carbon society across all sectors.



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