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Retail Operations Supervisor

2 months ago

Sussex, Wisconsin, United States Atmosphere Full time

Leadership and Team Development
Provide guidance to the team while consistently mentoring and monitoring to ensure adherence to service model standards for every customer interaction.

Business Function Management
Oversee the Commercial Business operations, including order processing and management, while coaching the team to guarantee precise and prompt order fulfillment.

Customer Experience Enhancement
Deliver an outstanding omni-channel experience by facilitating in-store eCommerce sales and efficiently managing eCommerce order fulfillment within established service parameters.

Inventory and Operations Management
Support customer satisfaction through the timely processing and movement of inventory to the sales floor.

Operational Compliance
Implement, communicate, and ensure adherence to all operational procedures, processes, and policies.

Performance Metrics and Improvement
Deliver on performance metrics, process enhancements, and Lean methodologies.

Inventory Accuracy
Lead teams responsible for inventory movement and support accuracy in stock management.

Scheduling and Operational Oversight
Manage scheduling and oversee execution of shipping/receiving, eCommerce fulfillment, cash management, and compliance with operational systems.

Training and Development
Coach and nurture the store team by establishing expectations, providing feedback, and offering ongoing support.

Effective Communication
Facilitate clear communication with the team, leading productive meetings and coaching sessions.

Positive Work Environment
Maintain a motivating and supportive work atmosphere for all staff members.

Team Motivation and Recognition
Continuously inspire team performance through recognition initiatives and positive reinforcement.

Qualifications
Demonstrated ability to mentor and develop team members, exceptional communication and organizational skills, and a minimum of 3-5 years of retail experience are essential.

About Atmosphere
At Atmosphere, we are dedicated to providing a remarkable career experience as we evolve into a leading destination for outdoor and casual apparel.

Diversity and Inclusion Commitment
We are committed to creating an environment where diversity, inclusion, and equity are integral to our operations.

Accommodations
We uphold our Core Value of inclusion and welcome candidates from diverse backgrounds. If you require accommodations during the application or interview process, please inform us, and we will work to meet your needs.