Dispatcher

4 hours ago


Jacksonville, Florida, United States Flamingo Septic & Utilities Full time

Company Overview

Flamingo Septic & Utilities is a reputable business with over 20 years of combined experience in the septic industry. Based in Jacksonville, FL, our team of experts provides secure tank installation and cleaning for residential and commercial customers, focusing on environmental concerns. All services are delivered by well-trained professionals with extensive experience.

Job Summary

We are seeking a skilled Dispatcher to join our team at Flamingo Septic & Utilities in Jacksonville, FL. The successful candidate will be responsible for scheduling septic tank services, coordinating with customers and service technicians, and ensuring timely and efficient service delivery. Additionally, the Dispatcher will handle communication with customers regarding service inquiries, issues, and updates.

Key Responsibilities

  • Manage and coordinate septic tank services, ensuring timely and efficient delivery
  • Communicate effectively with customers and service technicians
  • Handle customer inquiries, issues, and updates in a professional manner
  • Utilize computer systems and software for scheduling and communication
  • Provide exceptional customer service and support

Requirements

  • Strong organizational and scheduling skills
  • Excellent communication and interpersonal abilities
  • Ability to prioritize and multitask effectively
  • Knowledge of septic systems or related industry experience
  • Proficiency in computer systems and software for scheduling and communication
  • Experience in customer service roles
  • Attention to detail and accuracy in record-keeping
  • High school diploma or equivalent required; relevant certifications a plus

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