EMT Dispatcher
5 days ago
Job Summary:
HCA Florida Memorial Hospital is seeking a dedicated EMT Dispatcher to join our team. As a key member of our transfer center, you will play a critical role in ensuring the timely and safe placement of patients in our hospitals.
Key Responsibilities:
- Perform all transfer center functions, including centralized patient placement, in a timely and customer-centered professional manner.
- Coordinate the transfer of patients and discharges from HCA facilities, following specific protocols and policies.
- Work collaboratively with team members to ensure appropriate patient admission and maintain a high degree of awareness and knowledge of hospitals' medical staff, services, and special programs.
- Exhibit exceptional customer relationship behaviors, including telephone and personal contact with all customer groups.
- Perform functions, including centralized patient placement, for medical and behavioral health patients in a timely and customer-centered professional manner.
- Coordinate the transfer of emergent, urgent, and elective patients to a final destination facility from all potential referral sources.
- Ensure accurate and concurrent data collection and maintenance in both patient record and center workflow systems.
Requirements:
- Minimum 2 years of clinical or hospital experience required, with highly preferred dispatch experience.
- EMT Certificate required.
- Call Center/Transfer Center or dispatch experience preferred.
About HCA Florida Memorial Hospital:
HCA Florida Memorial Hospital is a leading healthcare provider in the region, committed to delivering high-quality patient care and exceptional customer service. As a member of our team, you will have the opportunity to work with a talented and dedicated group of professionals who share your passion for delivering excellent patient care.
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