Passenger Service Ramp Agent at ABY Airport

4 weeks ago


Albany, New York, United States G2 Secure Staff Full time
Job Summary

G2 Secure Staff is seeking a highly skilled Passenger Service Ramp Agent to join our team at the Southwest Georgia Regional Airport (ABY). As a key member of our ground handling team, you will be responsible for ensuring the safe and efficient handling of passenger baggage, mail, and freight.

Key Responsibilities
  • Handling and caring for passenger baggage, including loading, unloading, and transportation to and from various airport locations
  • Handling and care of U.S. Mail, freight, and express parcels, including loading, unloading, and transportation to and from various airport locations
  • Participating in the Safety Management System (SMS) to ensure a safe working environment
  • Pushing or towing aircraft to and from designated locations in the airport
  • Providing technical guidance, interpreting policies and procedures, and assisting front-line employees in performing functional tasks
  • Establishing and maintaining effective communication and working relationships with passengers, co-workers, shift coordinators, supervisors, managers, and other stakeholders
  • Complying with all safety, security, compliance, and quality standards and procedures established by the Company, Clients, and regulatory authorities
  • Meeting and greeting customers with tickets and providing assistance as requested or required
  • Moving and lifting heavy cargo items to and from the plane
  • De-icing aircraft from on top of the plane
  • Working in all weather conditions, including snow, rain, hot heat, etc.
  • Monitoring ticket counter and self-service check-in queue activity
  • Assisting with the ticketing and boarding process, gate, and baggage services
  • Cleaning of aircraft interior
Requirements
  • Must be 18 years or older
  • Must have a valid driver's license
  • Must submit to and pass a drug screen and background check
  • Must meet all requirements to obtain an airport SIDA badge and Customs Seal (if applicable), including successfully completing a background check and ten-year work history
  • Must have a reliable mode of communication and transportation
  • Must be comfortable working in all weather conditions as it relates to the role
Why G2 Secure Staff
  • Preventive Healthcare Options
  • PTO Paid Time Off Benefits
  • Company Matched 401k Options
  • Employee Discount Program
  • Employee Assistance Program

G2 Secure Staff, LLC is a preferred provider of aviation support services to all major airlines in the United States. Based in Irving, Texas, G2 Secure Staff employs 11,000+ aviation professionals at 88+ U.S. airports, offering reliable aviation services, including ground handling, cabin cleaning, customer assistance, and security solutions, optimizing quality and efficiency for our clients.

EOE/M/F/D/V/SO

This posting does not apply to Colorado and New York City. The salary for this or similar positions may differ based on the location's cost of living or Living Wage Ordinances.



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