Datacenter Technician

Futran Tech Solutions Pvt. Ltd. is seeking a highly skilled Data Center Operations Specialist to join our team. As a Data Center Operations Specialist, you will be responsible for ensuring the smooth operation of our data center facilities, including the management of IT equipment, inventory, and documentation.

• Manage and maintain accurate inventory of IT equipment, including physical inspection and collection of information.
• Perform physical inspection and collection of information related to IT equipment within the data center white spaces, storage rooms, loading docks, and other locations onsite.
• Review data center access requests to ensure compliance to DXC Technology processes and procedures.
• Interface with supplementary service providers, Vendors, and Telco providers to ensure seamless operations.
• Perform shipping/receiving functions, including receipt and shipping at facility loading dock or other facility entrance, packing/unpacking of materials, movement of materials and equipment to/from data floor or storage location.
• Track and enter data related to all packages and shipments received and shipped from the facility in the DXC Technology designated tools.
• Notify requestors of deliveries and provide scanned copies of documents as requested.
• Store/file physical Bill of Lading, Bill of Materials, Property Removal Forms and other physical evidence of shipping and receiving activities in accordance with DXC Standards.
• Perform an annual inventory of all packages stored onsite and complete true up to receiving tracking database.
• Process RMAs as requested by DXC, Vendors, and Customers.
• Perform reporting as requested.

• Strong organizational and communication skills (written and verbal).
• Proficient in Excel, Power Point, Exchange, SharePoint, Teams, Visio, and Microsoft.
• Analysis, problem-solving, organizational, team building, conflict management.
• Ability to lift 50 pounds.
• Ability to work in rotational shifts including day/nights including weekends and holidays as required.
• Ability to stand for extended durations.
• Ability to utilize a pallet jack/forklift.
• Familiarity with IT equipment including servers, network switches, storage, and cabinets.
• Solid working knowledge of data center environments and infrastructure, network and telecommunications protocols and platforms, and disaster recovery.
• Must be a USA citizen or permanent resident.

• ITIL level activities related to Incident, Problem and Change.
• Experience with inventory management and tracking.
• Experience with shipping and receiving functions.
• Experience with data center operations and management.

Futran Tech Solutions Pvt. Ltd. is an equal opportunities employer and welcomes applications from all qualified candidates.