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Retail Team Lead

2 months ago

San Jose, California, United States Savers | Value Village Full time
About Savers | Value Village

Savers | Value Village is a leading international thrift retailer with a mission to champion reuse and inspire a future where secondhand is second nature.

Job Summary

We are seeking a highly motivated and organized Associate Manager to support our store operations or backroom product flow function. As an Associate Manager, you will play a key role in ensuring the smooth day-to-day operations of our stores, providing exceptional customer service, and driving sales growth.

Key Responsibilities
  • Store Operations: Assist in managing store inventory, maintaining a clean and organized store environment, and ensuring compliance with company policies and procedures.
  • Customer Service: Provide exceptional customer service, respond to customer inquiries, and resolve any issues in a timely and professional manner.
  • Sales Growth: Analyze sales data, identify trends, and implement strategies to drive sales growth and increase customer engagement.
  • Team Management: Supervise and train store staff, provide coaching and feedback, and contribute to a positive and inclusive team culture.
What We Offer
  • Comprehensive Training: Receive thorough training on store operations, customer service, and sales techniques.
  • Career Development: Opportunities for career advancement and professional growth within the company.
  • Competitive Compensation: Competitive salary and benefits package.
Requirements
  • High School Diploma or Equivalent: Required.
  • Previous Retail Experience: 1-2 years of experience in a retail or customer-facing role.
  • Excellent Communication Skills: Strong verbal and written communication skills.
  • Organizational Skills: Ability to prioritize tasks, manage multiple projects, and meet deadlines.