Patient Services Director

3 days ago


Philadelphia, Pennsylvania, United States Aramark Full time
Job Summary

Aramark Healthcare+ is seeking a highly skilled Patient Services Manager to join our team at Jefferson University Hospital in Philadelphia, PA. As a key member of our Food & Nutrition Department, you will be responsible for developing and executing dining solutions to meet patient and customer needs and tastes.

Key Responsibilities
  • Manage patient food service activities and implement/maintain programs to drive overall patient satisfaction
  • Deliver strong operational performance by executing against Aramark Healthcare and regulatory agency standards and programs
  • Drive patient satisfaction and maintain client relationships through rounding
  • Ensure compliance to food safety, sanitation, and overall workplace safety standards
  • Supervise, staff, train, and manage the performance of food service supervisors, diet office, kitchen, tray line or room service program, and patient meal delivery staff
  • Serve as liaison between dietetics staff and food service departments
  • Recognize and adopt activities appropriate to the specific needs of the patient/resident population
  • Coordinate activities related to menu distribution and other menu-related issues
Requirements
  • At least 1-2 years of experience in a food service supervisor or management role
  • Bachelor's degree or equivalent experience
  • Healthcare patient services management experience preferred
  • Experience managing, motivating, and engaging a large workforce
  • Proficiency with Microsoft Office programs required
  • Excellent interpersonal, customer service, and organizational skills required
  • Nutrition education and/or background preferred
  • ServSafe Certification is a plus
About Aramark

Aramark is a leading provider of food and facilities services to healthcare, education, and business markets. We are committed to delivering exceptional service and creating a positive impact for our employees, customers, and communities. Learn more about working at Aramark at www.aramarkcareers.com.



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