Automotive Service Director
2 months ago
About the Role:
Midas Tire & Auto Experts is seeking a highly skilled and experienced Automotive Service Manager to lead our service department. As a key member of our team, you will be responsible for managing and directing all service department activities, ensuring exceptional customer service, and driving business growth.
Key Responsibilities:
- Customer Service: Deliver exceptional customer service by listening and consulting with customers, following up on services requested, and providing estimated completion times.
- Service Operations: Oversee complete vehicle inspections, make comprehensive recommendations, and build computerized repair orders.
- Team Leadership: Lead, manage, and train a team of technicians, ensuring they are equipped to provide top-notch service and meet company standards.
- Inventory Management: Maintain accurate inventory counts and ensure the overall cleanliness and organization of the facility.
- Business Development: Promote shop service specials, deliver and discuss pricing estimates with customers, and drive business growth through effective sales and marketing strategies.
Requirements:
- Experience: A minimum of 2 years of store or service manager experience.
- Knowledge: General automotive knowledge and a valid driver's license.
- Skills: Excellent customer service disposition, good communication skills, leadership ability, and team building skills.
Benefits:
- Online Training: Access to comprehensive online training programs to enhance your skills and knowledge.
- Paid Time Off: Generous paid time off policy to ensure work-life balance.
- Sick Time: Accrued sick time for when you need it most.
- Health Insurance: Competitive health insurance package to protect your well-being.
- Employee Discounts: Enjoy exclusive discounts on Midas Tire & Auto Experts products and services.
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