Insurance Client Experience Coordinator
1 day ago
We are a dynamic team at Ty Teveldal - State Farm Agent, dedicated to providing exceptional insurance services to our community. Our mission is to foster long-lasting relationships with our clients by delivering tailored solutions that meet their unique needs.
Compensation PackageWe offer a competitive compensation package that includes a base salary of $50,000 per year and opportunities for bonuses based on performance. Our benefits also include hiring bonus, 401(k), health insurance, paid time off, and training & development programs.
Job DescriptionAs a Customer Relations Representative, you will play a vital role in generating exceptional client experiences that drive the growth of our successful insurance agency. You will be responsible for managing customer inquiries, resolving issues, and maintaining client records. Your attention to detail, customer service skills, and desire to help people make you an ideal fit for this role.
Responsibilities- Manage customer inquiries and resolve issues.
- Maintain client records and update information as needed.
- Assist with customer retention strategies.
- Strong communication and problem-solving skills.
- Experience in customer service preferred.
- Ability to handle high-stress situations calmly.
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