Fitness Experience Coordinator

2 weeks ago


Richardson, Texas, United States Retro Fitness Full time

About Retro Fitness

Retro Fitness is a dynamic and inclusive community that offers a comprehensive fitness experience under one roof. Our state-of-the-art equipment, group fitness classes, and personalized training programs cater to diverse fitness goals and preferences.

Job Summary

We are seeking a highly motivated and customer-focused Member Experience Associate to provide exceptional service to our members. As a key member of our team, you will be responsible for creating a welcoming and supportive environment that fosters a sense of belonging among our community.

Key Responsibilities

  • Greet and check in members, ensuring a smooth and efficient experience.
  • Sell memberships, retail, and merchandise, meeting sales targets and exceeding customer expectations.
  • Follow up with prospects promptly, converting leads into loyal members.
  • Ensure a safe and clean health club environment, adhering to company policies and procedures.

Requirements

  • A positive and friendly attitude, with excellent verbal and written communication skills.
  • Reliability, punctuality, and a strong sense of urgency in providing exceptional customer service.
  • Ability to multitask, work in a fast-paced environment, and maintain a high level of productivity.
  • Passion for fitness, with a willingness to learn and grow with our company.

What We Offer

A competitive hourly rate of $14.00, opportunities for career growth and development, and a dynamic work environment that values teamwork and customer satisfaction.



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