Housing Stability Specialist

5 days ago

Denver, Colorado, United States St. Francis Center Full time
Housing Navigator Job Description

At St. Francis Center, we are seeking a dedicated and compassionate Housing Navigator to join our team. As a Housing Navigator, you will play a vital role in supporting individuals experiencing homelessness in their journey towards housing stability.

Job Summary

The Housing Navigator will serve as a single point of contact for guests living at the Saint Francis Center's non-congregate temporary housing hotel. Your primary responsibility will be to complete intakes and enrollment into HMIS, working closely with One Home, and assisting with housing search, applications, inspections, and teaching basic life skills and budgeting to support housing stability.

Key Responsibilities
  • Stay current on city laws, policies, regulations, and processes to provide the best possible service to guests needing housing.
  • Conduct monthly, quarterly, and assessments of clients to inform service provision.
  • Provide support to the Program Manager in data tracking and reporting.
  • Complete timely and accurate collection of data across multiple databases, including intake and maintenance.
  • Provide comprehensive, one-stop assistance for clients from intake to housing stability for consistency and continuity of care.
  • Attend and provide support for resident meetings, community handbooks, newsletters, focus groups, and other inclusive dialogues with program residents.
  • Provide quality of services for housing participants in the areas of navigation services and housing counseling services, guidance in budgeting, debt reduction, credit re-building, and education.
  • Provide supportive services and coordination with other agencies/referrals for outside support.
  • Track communication and follow-up for participant requests, navigation services, ancillary services, and coordination with other internal and external referrals as needed.
  • Maintain awareness of resources, emerging issues, and public policy impacting our targeted populations and industry sector.
  • Ensure confidentiality of client information as required by agency and/or state and federal regulations.
  • Build relationships with landlords, property managers, and other professionals to develop referral sources.
  • Remain familiar and current with HUD requirements and counseling program regulations. Communicate changes in requirements or regulations to HSCP and HUD network and ensure compliance.
  • Monitors timely and accurate collection of data into all databases.
Requirements
  • Experience working with HMIS and One Home and the various types of housing vouchers.
  • Demonstrated proficiency assisting individuals in navigating the housing process from homelessness to stability.
  • Bachelor's degree in social work, Social Services, or equivalent credentials in a related field preferred.
  • Three years of experience may be substituted.
  • Knowledgeable of the environment and systems through which clients must move to access programs and services.
  • Understanding of the challenges and barriers faced when experiencing poverty, mental and/or physical disabilities, and/or other barriers, regarding how trauma can impact the housing process.
  • Strong interpersonal skills, including the ability to establish working relationships with various entities.
  • Excellent communication skills (written and verbal), grammar, and reasoning skills.
  • Solid understanding of Microsoft 365 and its various programs.
  • Commitment to working within an integrated services model.
  • Ability to handle confidential and sensitive information without breach.
  • Crisis intervention skills supporting individuals with mental, physical, or other disabilities.
  • Ability to coordinate and prioritize numerous activities, resources, and deadlines.
  • Ability to work successfully in a team environment, as well as independently.
  • Demonstrated ability to meet deadlines.
  • Superior creative problem-solving.
Benefits
  • Hourly rate of $25.00 - $27.50 per hour.
  • This is a full-time, non-exempt position with a robust benefits package including:
  • Employer-paid health insurance with an HRA plan.
  • Employer-paid life insurance and long-term disability insurance.
  • Employer-paid dental insurance.
  • Generous paid sick/vacation leave.
  • Robust pension plan (5% plus a dollar-for-dollar employer match up to 4%).

Saint Francis Center is an Equal Opportunity Employer.

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