Field Service Technician

3 weeks ago


Livonia, Michigan, United States Roush Full time
Job Title: Field Service Technician II

We are seeking a highly skilled Field Service Technician II to join our team at Roush. As a Field Service Technician II, you will be responsible for maintaining, troubleshooting, and repairing vehicle systems to component level failures experienced during operation.

Key Responsibilities:
  • Maintain, troubleshoot, diagnose, and repair equipment and systems to component level failures experienced during operation
  • Perform Preventive Maintenance Checks and Services (PMCS) according to project expectations and Technical Manuals (TMs) or work instructions
  • Perform equipment updates to support testing of vehicle systems
  • Coach, mentor, and oversee team member's performance on or in project activities
  • Communicate diagnostic findings to engineering staff for analysis and collaborative resolution
  • Assist internal activities with technical expertise related to issue resolution and warranty cases
  • Develop project work instructions in collaboration with engineering and team leadership
Requirements:
  • High School diploma or equivalent
  • Minimum of 7 years of experience maintaining, troubleshooting, and repairing vehicle systems
  • Minimum of 2 years of experience as Field Service Technician
  • Minimum of 3 years of diagnosing to component level and repairing newly integrated vehicle systems
  • Proficient in the use of maintenance tools, repair and special tools, diagnostic equipment
  • Familiar with application of diagnostic software such as Ford International Diagnostic Software (F-IDS), Ford Diagnosis and Repair Systems (FDRS) and Diagnostic Engineering Tool (DET)
  • Knowledge of vehicle systems (powertrain, chassis, electrical, thermal, exteriors, interiors, etc.) and related components, component materials & fasteners
  • Valid Commercial Driver's License (CDL)
Preferred Qualifications:
  • Certification in Engineering Technology or similar
  • National Institute for Automotive Service Excellence (ASE) or Original Equipment Manufacturer (OEM) Certification
  • Proficient in the use of maintenance tools, repair and special tools, advanced diagnostic equipment including ATI Vision, PTDiag and Roush Diagnostic Tool (RDT)
  • Proficient in working with Technical Manuals (TM's), wiring schematics, work instructions, work orders and follow-up of historic troubleshooter findings and notes
  • Excellent verbal and written communication skills and able to interact professionally with others and ability to prepare written technical reports
  • Broad knowledge of vehicle systems (powertrain, chassis, electrical, thermal, exteriors, interiors, etc.) and related components, component materials & fasteners
  • Ability to work overtime as needed including weekends

Roush offers a comprehensive benefits package, including medical, dental, vision, life insurance, earned sick time, STD, LTD, 401K, tuition reimbursement, paid vacation, paid holidays, and more.

If you are a motivated and detail-oriented individual with a passion for providing innovative solutions to complex challenges, we encourage you to apply for this exciting opportunity.



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