To-Go Order Coordinator

3 weeks ago


Worcester, Massachusetts, United States Denny's - Worcester Full time
To-Go Order Coordinator

We are seeking a highly skilled To-Go Order Coordinator to join our team at Denny's in Worth Heights. As a key member of our service staff, you will play a vital role in ensuring that our guests receive exceptional service.

Job Requirements:
  • Greet and welcome all customers immediately upon arrival and verify the number in their party.
  • Determine special needs and seat customers at tables/booths appropriate for their needs and those of the restaurant.
  • Introduce feature of the day and provide beverage suggestions.
  • Resolve complaints as they arise and notify the manager of any issues.
  • Collect payment from customers, inquire about food/service satisfaction, and handle customer complaints/suggestions appropriately.
  • Buss and clean guest tables in the dining room.
  • Deliver trays of dirty dishware to the dish-room and stock service areas with clean dishware.
Packages To-Go orders with 100% accuracy regarding food, beverages, and accompaniments.Expedite Dine-In orders with 100% accuracy and proper positioning of food on service trays.

A dynamic "Slide Deployment" priority system will be used to determine tasks based on the number of To-Go Order Coordinators on shift and the current business needs.

$12.50-$15.00 per hour

This position is an excellent opportunity for individuals who enjoy working in a fast-paced environment and delivering exceptional service to our guests.



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