Call Center Professional

4 days ago


Toledo, Ohio, United States APS Medical Full time
Why Work with Us?
We're not just any ordinary billing company. At Aps Medical Billing, we're passionate about delivering exceptional services to our clients. Our team members are committed to excellence, and we strive to maintain a positive and supportive work environment. As a Call Center Professional, you'll be part of a dynamic team that's dedicated to providing top-notch customer service. Whether you're looking for a new challenge or seeking a rewarding career, we invite you to join our team

Job Description:
This role involves handling incoming calls from patients regarding billing and other related matters. You'll need to possess strong communication skills and be able to work effectively in a fast-paced environment. As a Call Center Professional, you'll be responsible for:
  • Providing exceptional customer service to patients via phone.
  • Responding to patient inquiries regarding billing and other related matters.
  • Maintaining accurate records of all interactions with patients.

Requirements:
  • High school diploma or equivalent required.
  • 1-2 years of customer service experience preferred.
  • Knowledge of medical billing and insurance is a plus.
  • Strong data entry skills and attention to detail are essential.
  • Ability to work effectively in a team environment.

Benefits:
  • Paid time off and holidays.
  • Medical plan and health savings account.
  • Dental, vision, life insurance, and 401K.
  • EAP - Employee assistance program.


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