Customer Experience Representative

2 weeks ago

Olympia, Washington, United States Toyota of Olympia Full time

{"h1": "Customer Experience Advisor", "p": "At Toyota of Olympia, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Toyota of Olympia is absolutely critical to its success. Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our dealership since 1965.", "ul": [{"li": "Reach out to and follow up with prospective customers"}, {"li": "Generate appointments by means of proactive outbound prospecting and lead activity management to qualify and market to potential customers"}, {"li": "Proactively build out prospecting network"}, {"li": "Log all activity in a CRM"}, {"li": "Meet and exceed goals each month and quarter"}], "h2": "Requirements", "ul": [{"li": "Strong verbal and written communication skills"}, {"li": "Ability to multitask in a fast-paced environment while paying strict attention to detail"}, {"li": "Computer savvy with the ability to manage multiple applications at once"}, {"li": "Excellent communication skills, both verbal and written"}, {"li": "Ability to respond to questions and concerns and to overcome objections"}, {"li": "Proficiency with Microsoft Word, Excel, and Outlook"}, {"li": "Time management, prioritization, and multitasking skills"}, {"li": "Clean driving record & valid driver's license"}], "h2": "Benefits", "ul": [{"li": "Medical and Dental"}, {"li": "401K Plan"}, {"li": "Paid time off and vacation"}, {"li": "Growth opportunities career path"}, {"li": "Paid Training"}, {"li": "Employee vehicle purchase plans"}, {"li": "Health and wellness"}, {"li": "Flexible Work Schedule"}, {"li": "Saturday Lunches"}, {"li": "Discounts on parts and services"}]

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