Clinical Services Intake Coordinator
4 days ago
About the Role:
The Clinical Services Intake Coordinator at Kids on the Move will play a crucial part in ensuring a seamless onboarding experience for new and prospective clients seeking ABA therapy or other clinical services.
This role involves gathering and processing client intake information, managing files, and collaborating with the billing department and program leadership to guarantee clients are ready to start services.
The ideal candidate is highly organized, detail-oriented, and comfortable navigating changing workloads and working independently in a remote setting.
Key Responsibilities:
- Manage the intake process for new clients, from inquiry to the start of services
- Conduct insurance benefit checks and communicate financial expectations to families
- Assist with cross-training and provide support during team absences
Requirements:
- At least one year of experience in an office setting, with a strong customer service background
- Proficient in using office equipment such as computers, telephones, and copiers
- Experience with software such as DocuSign, Microsoft Word, Excel, PowerPoint, and Outlook
- Ability to manage multiple tasks under pressure and meet deadlines
- Some experience working with insurance companies for prior authorizations is preferred
What We Offer:
- Comprehensive health, dental, and vision insurance
- 401(k) retirement plan with employer match
- Paid sick leave, vacation, and holidays
- Employer-paid short- and long-term disability insurance
Why Join Us:
Kids on the Move is a well-established non-profit organization in Utah, providing vital services to support the growth and development of children and families.
We are committed to creating a supportive and inclusive work environment that values diversity and promotes professional growth.
Apply today to become a part of our team and contribute to making a positive impact in the lives of our clients and their families.
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