Customer Service Team Lead

5 days ago


Huntsville, Alabama, United States Circle K Full time
Lead Customer Service Representative

Circle K is seeking a skilled and customer-focused individual to join our team as a Lead Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional customer service, resolving customer issues, and leading by example to ensure a positive shopping experience for all customers.

Key Responsibilities:
  • Provide prompt and courteous customer service, resolving customer issues in a timely and professional manner
  • Assist in the training and development of new Customer Service Representatives
  • Perform shift supervision, ensuring a smooth and efficient operation of the store
  • Complete all store merchandise build-to's, ensuring accurate and timely inventory management
  • Process grocery orders and deliveries, maintaining high levels of customer satisfaction
  • Receive and verify vendor deliveries, ensuring accurate and timely receipt of merchandise

Circle K is an equal opportunities employer and welcomes applications from diverse candidates. If you are a motivated and customer-focused individual with excellent communication skills, we encourage you to apply for this exciting opportunity.


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