Retail Associate
5 days ago
At Wall to Wall Wine and Spirits, we strive to provide outstanding service and a diverse range of wine and spirits through our expert team. We are always on the lookout for individuals whose personal values resonate with our company's mission.
Join us at Wall to Wall Wine and SpiritsPosition: Retail Associate
FLSA: Non-Exempt
Main Responsibilities:
- Deliver courteous and efficient customer service, ensuring customers feel appreciated and valued.
- Welcome and assist customers with a friendly demeanor, showcasing care and patience in every interaction.
- Familiarize yourself with customers' names whenever possible to enhance personal connections.
- Respond to phone inquiries promptly and assist customers with a positive attitude.
- Collaborate with team members to guarantee customer satisfaction and foster a supportive work atmosphere.
- Inform customers about our product offerings.
- Maintain product displays and uphold high quality standards.
- Manage product check-ins, storage, and invoicing processes.
- Ensure the department and work area are kept clean and organized.
- Adhere to sanitation protocols and comply with company policies.
- Assist customers in various capacities to enrich their shopping experience.
- Order products as needed.
- Support inventory management tasks.
- Construct displays when required.
- Provide assistance in other store areas as necessary.
- Carry out additional job-related duties and projects as assigned.
No specific educational prerequisites. Six months to one year of relevant experience is preferred. Minimum age requirement of 21.
Physical Demands:
- Capability to lift up to 50 pounds occasionally, 20 pounds frequently, and 10 pounds consistently.
- Visual acuity and various physical activities are necessary.
- Ability to follow directions and manage concrete variables.
- Basic math skills and the capacity to comprehend and follow instructions.
- Strong communication skills and the ability to request supplies effectively.
Occasional exposure to dirt, cleaning agents, and equipment hazards. Fast-paced setting with pressure.
Equipment Used:
Includes cash register, pallet jack, box cutter, and telephone.
Interactions:
Regular engagement with customers, colleagues, suppliers, and the general public.
If you are dedicated to providing exceptional service, we welcome you to consider joining our team.
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