Clinical Associate Representative

4 weeks ago

Portland, Oregon, United States PROCEPT BioRobotics Full time
Job Title: Clinical Associate Representative

Join PROCEPT BioRobotics, a pioneering company revolutionizing treatment for benign prostatic hyperplasia (BPH), as a Clinical Associate Representative. In this role, you will provide technical and clinical support for the AQUABEAM Robotic System, training surgeons and staff, and ensuring seamless customer experiences.

Key Responsibilities:
  • Deliver product training, support, and information to medical professionals, ensuring they are comfortable and confident in using our technology.
  • Collaborate with the Clinical Specialist, Professional Education, and Sales & Marketing teams to design and develop training programs for sites and internal/external customers.
  • Ensure Professional Education programs run efficiently, effectively, and comply with regulatory standards.
  • Troubleshoot product issues in the field and respond to staff and customer product issues.
  • Support the team to ensure presentations align with PROCEPT BioRobotics' goals and objectives and comply with indications for use.
  • Provide customer feedback to Marketing on product design and customer utilization needs.
  • Maintain a strong clinical background and understanding to support Surgeons and Healthcare Professionals.
  • Comply with all relevant aspects of the PROCEPT BioRobotics Quality Management System to ensure product and support regulatory compliance.
Requirements:
  • Bachelor's degree from an accredited institution.
  • Ability to travel up to 75% (primarily domestic).
  • Solid knowledge in science and medical devices industry.
  • Outstanding communication skills (clear and concise in all forms of communications).
  • Ability to function effectively across many departments.
  • Maintain strong attention to detail.
  • Ability to handle multiple assignments and effectively adapt or change priorities as needed.
Preferred Qualifications:
  • 1-2 years of sales experience.
  • Ability to extract and position key data elements from clinical studies that support safety and effectiveness in a concise, compelling manner.
  • Creative problem-solving skills and the willingness to take calculated risks and act decisively (but should communicate potential consequences to enable informed business decisions).
Work Environment:

PROCEPT BioRobotics is committed to maintaining a healthy and safe work environment. As a Clinical Associate Representative, you will be exposed to clinical operating rooms, engineering labs, and manufacturing clean rooms. You will be required to wear personal protective equipment and follow safety protocols to ensure a safe working environment.

PROCEPT BioRobotics is an equal opportunity employer and is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind on the basis of race, color, national origin, religion, gender, gender identity, sexual orientation, disability, genetic information, pregnancy, age, or any other protected status set forth in federal, state, or local laws.

PROCEPT BioRobotics offers a comprehensive benefits package, including full medical coverage, wellness programs, on-site gym, 401(k) plan with employer match, short-term and long-term disability coverage, basic life insurance, wellbeing benefits, flexible or paid time off, paid parental leave, paid holidays, and many more.

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