Host - Specialty Restaurant

3 weeks ago


Rochester, New York, United States Wegmans Food Markets Full time

We are seeking a highly skilled and enthusiastic Host to join our team at Wegmans Food Markets. As a Host, you will be the first point of contact for our guests, setting the tone for an exceptional dining experience.

Key Responsibilities:

  • Guest Service: Greet guests warmly and escort them to their table, ensuring a positive and memorable experience.
  • Table Management: Plan and manage table assignments, floor plans, and daily rosters to ensure efficient and effective guest placement.
  • Reservations and Calls: Answer calls and take reservations, maintaining the reservation book and providing accurate information to guests.
  • Opening and Closing Procedures: Assist in performing opening and closing procedures, preparing the dining, bar, and event areas for service.

Requirements:

  • Customer Service Experience: Previous experience in customer-facing roles, preferably in retail, restaurant service, or hospitality.
  • Age Requirement: Must be at least 18 years old.

Preferred Qualifications:

  • Restaurant Point of Sale Experience: Familiarity with restaurant point of sale systems, such as Micros or OpenTable.

Benefits:

  1. Paid Time Off: Generous paid time off to balance work and personal life.
  2. Higher Premium Pay: Higher pay rates for working Sundays or recognized holidays.
  3. Health Care Benefits: Comprehensive health care coverage at a low cost.
  4. Retirement Plan: Profit-sharing and 401(k) match.
  5. Scholarship Program: Generous scholarship program to support educational goals.
  6. LiveWell Program: Employee and family program for emotional, work-life, and financial wellness.
  7. Exclusive Discounts: Discounts on electronics, entertainment, gym memberships, travel, and more.

About Wegmans:

We are a family-owned, mission-driven company that values caring, respect, empowerment, high standards, and making a difference in the community. We offer a family-like atmosphere, leaders who care about our employees, and opportunities for growth and development.



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