Social Services Coordinator

1 week ago

Brockton, Massachusetts, United States Plymouth Harborside Healthcare Full time
Job Overview Summary:

The Social Services Coordinator will work with residents in the nursing home by identifying their psychosocial, mental and emotional needs along with providing, developing, and/or aiding in the access of services to meet those needs.

Services will be provided in accordance with the National Association of Social Workers (NASW) Code of Ethics along with strict adherence to government regulations.

The nursing home social worker is responsible for fostering a climate, policies and routines that enable residents to maximize their individuality, independence and dignity.

This climate shall provide residents with the highest practical level of physical, mental and psychosocial well-being and quality of life.


Note:
The following duties are illustrative and not exhaustive.

The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.

Depending on assigned area of responsibility, incumbents in the position may perform some or all of the activities described below.


Functions:


In fulfilling his or her primary duties and responsibilities, the nursing home social worker shall exercise professional judgment in carrying out a variety of activities that maximize the well-being and quality of life of residents.

The following is a list of those duties according to the NASW Nursing Home Social Work Practice Standards:

Administrative
Review facility policies and procedures as part of the facility's interdisciplinary team to assure compliance with state and federal regulations
Participate in reviewing and setting policies concerning resident care and quality of life
Participate in developing facility social work policies
Develop, maintain and utilize a listing of current community resources that are useful to residents and their families/significant others
Participate in quality assurance interdisciplinary team meetings
Understand and meet all government requirements for social service documentation
Document progress in meeting the psychosocial needs of residents
Advocacy


Work with the interdisciplinary team and administration to promote and protect resident rights and the psychosocial wellbeing of each resident.

Prevent and address resident abuse as mandated by law and professional licensure
Identify community changes and opportunities such as legislation, regulations and programs that affect nursing home residents
Work with residents, families, significant others and staff to provide support, information and organization for taking a more proactive role in self-advocacy to improve the quality of life/care for individual residents and those who live and work within the nursing home and the community at large
Clinical

Complete a social history and psychosocial assessment for each resident that identifies social, emotional, and psychological needs
Participate in the development of a written, interdisciplinary plan of care for each resident that identifies the psychosocial needs/issues of the resident, the goals to be accomplished for those needs/issues, and the appropriate social worker interventions
Ensure or provide therapeutic interventions to assist residents in coping with their transition and adjustment to a long-term care facility, including their social, emotional, and psychological needs
Ensure or provide support and education to residents/family members/significant others to assist in their understanding of placement and facility issues in addition to referring them to the appropriate social service agencies when the facility does not provide the needed services
Provide groups for residents/family members/significant others as appropriate to their needs
Provide clinical interventions to address catastrophic events that occur during the resident's stay in the facility
Coordinate the resident discharge planning process and make referrals for appropriate home care services prior to the resident's return of the community
Education

Educate staff regarding the role of the social worker in the facility and the psychosocial needs of the residents and their families/significant others including the problems of aging and disability
Educate staff regarding cultural diversity and each staff member's importance when caring for residents. Educate staff regarding residents' rights and how to recognize and prevent abuse, neglect and mistreatment
Educate residents and families/significant others regarding their rights and responsibilities, effective problem solving and the extent of community, health and social services that are available to them, including those necessary for effective discharge planning
May supervise students assigned to social services in accordance with the respective school guidelines and monitor and document the progress of their work

Consultation


Social service consultation shall be provided by a MSW, LICSW on a planned basis with sufficient frequency to enable the social worker(s), administration and facility staff to improve the quality of life of residents by meeting their psychosocial needs.

The social work consultant shall have had prior experience with elders especially regarding placement and adjustment issues in nursing facilities.

In addition, the social work consultant should be familiar both with regulations about social work in nursing homes and issues that might impact resident care when working on an interdisciplinary team.

The consultative services should focus on each of the following three distinct groups:

Social Worker
Review documentation and service delivery
Develop and maximize the social worker's skills in psychosocial assessment, interviewing, documentation and treatment methods
Review administration, organizational concerns, program planning and long-term strategic issues
Encourage professional development and self-advocacy

Management Staff

Review program planning, policy development, priority setting regarding social services and the function/role of the social worker(s)
Advocate for social services as central to improving the quality of life of residents

Other Facility Staff

Provide case consultation

Provide in-services
Assist in the interpretation of social work issues to clinical staff

Qualifications:

Academic:
Academic credentials as mandated by current state licensure requirements

Licensure:
LSW, LCSW, or LICSW in Massachusetts

Experience:
Prior work with elders in a community or long-term care setting is preferred

Skills:
The nursing home social worker must have skills in communication, assessment and social work methods and techniques. He/she should be able to work effectively with a variety of disciplines in an individual and team setting.

He/she should have a working understanding of social systems along with the ability to implement pertinent state and federal regulations.

Knowledge and
Skills:
Customer Service Oriented
Ability to be patient while interacting with challenged or difficult residents
Knowledge of activity programs developed to engage adult and geriatric residents
Skill in conducting arts & crafts, music, games and associated activities
Demonstrates organizational and critical thinking skills
Strong interpersonal skills
Ability to work independently, problem solve and make decisions as necessary
Ability to create a resident-centered environment
Knowledge of policies and procedures and state and federal regulations

Required Responsibilities:
Successful demonstration of work standards, quality work product, productivity, and job knowledge are standard expectations for all company employees.

Core Competencies:
Caring/Compassion
Accountability
Dependability
Adaptability/Flexibility
Effective Communication
Confidentiality
Team Player
Dedication

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