Retail Customer Service Associate

2 weeks ago


Daphne, Alabama, United States Sam's Club Full time
Job Summary

We are seeking a highly motivated and customer-focused Retail Customer Service Associate to join our team at Sam's Club. As a key member of our front-end team, you will play a vital role in providing exceptional service to our members, ensuring a positive shopping experience, and driving sales growth.

Key Responsibilities:
  • Provide exceptional customer service to members, responding to their needs and resolving any issues in a timely and professional manner.
  • Operate a cash register, process transactions, and maintain a clean and organized sales floor.
  • Assist members with purchasing decisions, locate merchandise, and promote company products and services.
  • Maintain a positive attitude, smile, and greet members, ensuring a welcoming and inclusive shopping environment.
  • Work collaboratively with colleagues to achieve sales goals, maintain a clean and safe store environment, and adhere to company policies and procedures.
Requirements:
  • High school diploma or equivalent required.
  • Previous retail or customer service experience preferred.
  • Ability to work a variety of shifts, including evenings, weekends, and holidays.
  • Strong communication and interpersonal skills.
  • Ability to lift up to 25 pounds and stand for long periods.
What We Offer:
  • Competitive hourly wage range: $16.00 - $23.00.
  • Opportunities for career advancement and professional growth.
  • Benefits package, including medical, vision, and dental coverage, 401(k), and paid time off.
  • Discounts on company products and services.

At Sam's Club, we are committed to providing a positive and inclusive work environment that values diversity, equity, and inclusion. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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