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Community Engagement Specialist

2 months ago

New York, New York, United States New York City Department of Education Full time
Job Summary

The New York City Department of Education seeks a highly skilled and experienced professional to fill the role of Data and Systems Coordinator. This position will play a critical role in developing and improving community relations as well as program outcomes in District 79's Pathways to Graduation.

Key Responsibilities
  • Support Principals, Directors, and Superintendents with ad hoc data requests, emphasizing improved communication strategies.
  • Supervise daily Referral Center operations in the five boroughs, monitoring data entry, visitor characteristics, and student outcomes while maintaining strong communication.
  • Support East River Academy Transition Team with Referral Center outreach for court-involved youth, enhancing community relations.
  • Maintain ongoing contact with community-based organizations (CBO's) that are involved with providing services to support the educational programs within Pathway to Graduation.
  • Equips leadership with reports and training for data-driven decision-making, community partnerships, and improved communication.
  • Execute monthly reporting schedules for Referral Centers, College and Career, and Workforce Development programs, emphasizing program outcomes.
  • Lead student and program data integration, fostering connected systems and enhancing communication channels.
  • Monitor and encourage data usage in the field, supporting effective data capture, utilization, and communication with students, families, and staff.
  • Conduct statistical analyses, produce high-level reports, and present to internal and external audiences, emphasizing community engagement.
  • Oversee design of data systems, liaising with DIIT and NYCPS partners, and maintain Salesforce platform to enhance communication with community partners.
  • Work with the Director of Technology to roll out and support computerized testing, ensuring effective communication channels.
  • Establish ongoing reporting for staff, emphasizing data-driven program improvements and communication efforts.
  • Provide ongoing support and troubleshooting as needed, focusing on maintaining effective communication.
  • Conduct ongoing systems improvement, emphasizing efficient student intake, placements, and improved communication with stakeholders.
  • Ensure appropriate referrals to D79 schools, NYCPS alternatives, and external organizations, emphasizing clear communication channels.
  • Oversee technology procurement, actively contribute to the Pathways to Graduation cabinet, and collaborate with partners to improve access to services through Referral Centers, emphasizing enhanced communication strategies.
Qualification Requirements
  • A baccalaureate degree from an accredited college and two (2) years of experience in community work or community-centered activities in an area related to the duties described above; or
  • High school graduation or equivalent and six (6) years of experience in community work or community-centered activities in an area related to the duties as described above; or
  • Education and/or experience which is equivalent to '1' or '2' above. However, all candidates must have at least one (1) year of experience as described in '1' above.
Preferred Qualifications
  • Deeply passionate about the work of District 79.
  • Excellent written and spoken communication and presentation skills.
  • Ability to prepare clear and cogent written documents and deliver presentations, public speaking ability.
  • Strong interpersonal skills: ability to work with all levels of staff and to interact with people of all social and economic levels.
  • Prior experience in a school setting, interacting with students, parents, families, and school staff.
  • Knowledge of school program objectives.
  • Proficiency with Microsoft Office applications, especially with spreadsheets and databases; development experience in Salesforce, including Apex coding; knowledge of Microsoft SQL Server.
  • Strong research skills: able to conduct independent research, and critically analyze and apply research findings to support decision-making.
  • Attentive to detail, extremely well organized, able to work under pressure, and meet frequent and changing deadlines.
  • Record of success in improving student outcomes and capacity and leadership building.
  • Experience working with stakeholders and soliciting outside support and resources.
  • Experience in driving process improvement.