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Hotel Guest Experience Specialist

1 week ago

Paradise Valley, Arizona, United States Omni Hotels Part time
What We Do:
Omni Hotels is a leading provider of hospitality services, dedicated to delivering exceptional guest experiences. Our team is passionate about creating memorable moments for our guests, from check-in to check-out.

Your Role:
As a Front Desk Agent, you will play a critical role in ensuring our guests have an exceptional stay. Your responsibilities will include:
  • Checking guests in and out, processing payments, and handling any issues related to billing or credit.
  • Providing exceptional customer service, responding to guest needs and concerns in a timely and professional manner.
  • Promoting special hotel programs, such as discounts and packages.


What We Offer:
In addition to a competitive salary and benefits package, we offer ongoing training and development opportunities, as well as a dynamic and supportive work environment.