Digital Client Service Coordinator Role
4 days ago
**About Playfly Sports Properties, LLC**
">We are a full-service sports marketing and media company that enables brands to engage with sports fans on a local, regional, and national level.
Our team is looking for a skilled Digital Client Service Coordinator to join us in Chicago, IL. As a Digital Client Service Coordinator, you will be responsible for supporting revenue growth for all HTS digital offerings within your assigned set of accounts.
You will assist the sales process to agencies with the Account Executive (AE) and Client Service Representative (CSR). The ideal candidate will develop a solid understanding of HTS integrated Linear & Digital offerings, utilizing meticulous organizational and analytical skills to build and steward orders from initial placement to paid invoice.
Key Responsibilities:- Pull weekly revenue and delivery pacing reports
- Capture screenshots for each creative in a campaign within 48 hours of launch/creative changes
- Compile and send monthly billing to agencies within 15 business days after month end
- Build recap slide decks using screenshots/reporting within 5 business days after the end date of a given campaign
- Use Ad Management system for order entry and maintenance, posting, resolve discrepancies, file orders, and process make-goods as needed
- Work on admin tasks requested from CSR, AE, or Director/VP of Sales as needed
- Oversee daily ad-serving and 3rd party technology tracking
- Create regular and ad-hoc Excel reports in support of the sales function
- Collaborate with and support the CSR on all account stewardship processes
- Remain current on all relevant sports issues and events in order to assemble efficient packages with maximum value
- Provide background and research on client targets and categories as requested by CSR and AE
- Assist CSRs with asset delivery/communication between agencies and internal partners
- Assist CSRs to build sales proposals
- Assist AEs with pulling audience research
- Other job-related duties as assigned
- High school diploma required, Bachelor's degree preferred
- Excellent verbal and written communication skills are necessary
- Knowledge of Microsoft Office applications, including Word, Excel, and Outlook is required
- Proficiency in PowerPoint is preferred with some knowledge of basic CRM systems
- Good interpersonal skills, including the ability to develop and maintain good working relationships required
- Good organizational skills and a proven ability to work both as a member of a team and individually are necessary
- Ability to multitask and work effectively in a high-pressure environment required
- Experience and understanding: STRATA, Wide Orbit, MOAT, Innovid, Adobe Audience Manager, Google Campaign Manager, FreeWheel, ComScore, DoubleVerify, Integral Ad Science, and Extreme Reach.
The estimated salary range for this position is $45,000-$50,000 per year, depending on experience and qualifications. This is a competitive offer in the industry, and we encourage qualified candidates to apply.
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Chicago, Illinois, United States Playfly LLC Full timeJob OverviewWe are seeking a highly skilled Digital Client Service Coordinator to join our team in Chicago, IL.The successful candidate will be responsible for supporting revenue growth for all HTS digital offerings within their assigned set of accounts, as well as linear.
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