Lemon Law Case Supervisor
4 weeks ago
Prestige Legal Solutions, P.C. is a leading lemon law firm in Los Angeles seeking an experienced Sr. Intake Specialist (Case Supervisor) to join their team.
About the RoleThe ideal candidate will have previous intake experience, preferably in lemon law, and be self-motivated with excellent communication and negotiation skills.
Key Responsibilities:- Supervise and train team members to ensure high-quality client service.
- Maintain professionalism and customer service standards while handling client inquiries.
- Learn and retain requirements for potential clients' eligibility for the firm's services.
- Develop sales skills and tactics to close leads and educate potential clients on services and benefits.
- Understand pain points and communicate effectively with clients.
- 1-2 years of experience in lemon law intake or a related field.
- Excellent telephone communication and negotiation skills.
- Team-oriented with strong collaboration and problem-solving skills.
- Bi-lingual or multi-lingual is a plus.
- $60,000 - $80,000 per year, depending on experience.
- 2-4 weeks of paid time off.
- 15 paid holidays.
- 401K match.
- Hybrid schedule.
- Health, dental, and vision benefits.
- Gympass/Wellhub membership.
Prestige Legal Solutions, P.C. is committed to diversity and inclusion in the workplace and prohibits discrimination and harassment based on protected characteristics.
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Lemon Law Attorney
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Paralegal Support Specialist
6 days ago
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