Crisis Services Liaison

3 days ago


Phoenix, Arizona, United States Centene Corporation Full time
Job Summary

We are seeking a highly skilled Clinical Liaison to join our Medical Management/Health Services team. As a Clinical Liaison, you will play a critical role in supporting the delivery of coordinated and effective crisis services to our members.

Key Responsibilities
  • Establish and maintain relationships with county first responders, law enforcement, emergency departments, providers, and crisis mobile teams to ensure seamless coordination of crisis services.
  • Implement the Crisis System Plan and support the development of provider crisis programs and services within the Provider Network.
  • Support the performance of the Crisis Line provider, Crisis Mobile Teams, and other providers of crisis services.
  • Identify gaps in crisis services and implement program initiatives to address these gaps.
  • Assist with conducting cross-departmental and cross-system collaborative meetings to execute initiatives and resolve system issues.
  • Provide crisis intervention and technical assistance training to community agencies.
  • Provide on-call telephonic coverage 24 hours a day to provide consultation and support.
Requirements
  • Bachelor's degree in Behavioral Health or Social Services field or equivalent experience.
  • 3+ years of related experience, including working with first responder organizations and agencies.
  • Familiarity with Federal, State, regional, and local resources.
  • Licensed Professional Counselor (LPC), Licensed Clinical Social Worker (LCSW), Licensed Marriage & Family Therapist (LMFT), Licensed Associate Counselor, or Licensed Psychiatrist preferred.
What We Offer

Centene offers a comprehensive benefits package, including competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field, or office work schedules.

Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law. Total compensation may also include additional forms of incentives.

Centene is an equal opportunity employer that is committed to diversity and values the ways in which we are different.



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