Medical Assistant I Role
4 days ago
Job Summary
The Clinical Healthcare Support Specialist will provide a positive patient experience in a confidential and compliant manner while performing basic patient care. This role contributes to the clinic healthcare team to ensure optimal patient flow through the healthcare delivery system.
Responsibilities
- Enthusiastically greets patients in the waiting room, while maintaining a courteous and professional demeanor.
- Perform MA functions such as intake, discharge, telephone messaging, medication administration, result reporting, authorizations, and assisting with in-office procedures.
- Properly address patients in the waiting room and escort them to the screening area/exam room, ensuring to verify their identity against the patient's record prior to documenting.
- Obtain and record patient's weight, height, and vital signs, and document them into the patient's record.
- Perform medication reconciliation by reviewing medications with the patient and documenting any changes or updates.
- Review the patient's past medical, social, surgical, and family history, and update the information as necessary.
- Assist patients with MyChart sign-up and ensure they are comfortable in the exam room prior to exiting.
- Clean and disinfect the patient treatment area, as well as any reusable equipment, per NOPG policy and procedure after each patient encounter.
- Assist with ordering, stocking, and maintaining supplies within the clinic, utilizing authorized vendors through material services.
- Perform quality controls as indicated within the clinic.
Requirements
- Previous clinic job-related experience preferred.
- High school diploma or equivalent, or complete a Medical Assistant program or Nursing Program (LPN, RN).
- Must be capable of assisting with the lifting and moving of patients.
- Must have knowledge of appropriate body mechanics and be capable of prolonged standing and walking.
Working Conditions
- Contact with blood and body fluids.
- Must have a thorough knowledge of infection control procedures and Universal Precaution techniques.
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