Customer Success Representative

4 weeks ago


Stuart, Iowa, United States Starling Buick GMC of Stuart Full time
Job Overview

We're seeking a highly motivated BDC Representative to join our team at Starling Buick GMC of Stuart. As a key member of our sales team, you will be responsible for engaging with potential customers, managing leads, and driving sales success.

Key Responsibilities:

  • Engage with potential customers via phone, email, and text
  • Schedule appointments and follow up on leads
  • Build rapport and maintain a high level of customer service
  • Work closely with our sales team to meet and exceed goals

What We Offer:

  • Competitive base pay + commission
  • Opportunities for growth and advancement
  • Training and support in a fast-paced, fun environment

Qualifications:

  • Strong communication and interpersonal skills
  • Sales or customer service experience preferred
  • Goal-oriented and team player attitude

We offer a comprehensive benefits package, including competitive pay, health and dental insurance, 401(k) retirement savings plan, paid vacation, and excellent working conditions. If you're a motivated and customer-focused individual with a passion for sales and communication, we'd love to hear from you. Please review the qualifications below to see if this opportunity is a good fit for you.

Requirements:

  • Prefer 2 years of experience in a high-volume Sales call center
  • Must be friendly and have a positive, professional attitude
  • Must like talking on the phone and answering customers' questions about our extensive line of products
  • Exceptional written and oral communication skills
  • Great organizational skills
  • The ability to multi-task, follow direction, be open to change, work effectively under pressure, and to positively defuse negative situations with customers
  • Professional, well-groomed appearance
  • Candidates must be reliable and must report to work every day on time
  • Must be authorized to work in the U.S. without sponsorship and be a current resident
  • Must pass pre-employment testing to include background checks, MVR, and drug screen


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