Schedule Coordinator

5 days ago


Guthrie, Oklahoma, United States Green Shoe Foundation Full time
Job Title: Schedule Coordinator

We are seeking a highly organized and detail-oriented Schedule Coordinator to join our team at the Green Shoe Foundation. As a key member of our clinical operations team, you will be responsible for coordinating appointments, managing participant schedules, and ensuring seamless communication among our clinical team, participants, and administrative staff.

Key Responsibilities:
  • Coordinate and schedule participant appointments based on clinicians' availability and organizational policies.
  • Communicate with participants to confirm appointments, provide necessary instructions, and address any scheduling-related inquiries.
  • Maintain accurate and up-to-date records of patient appointments, cancellations, and rescheduling in our scheduling system.
  • Collaborate closely with the clinical team and administrative staff to optimize scheduling and resolve any conflicts that may arise.
  • Verify participant information and eligibility to ensure accurate scheduling and billing processes.
  • Adhere to established scheduling policies, procedures, and protocols to maintain consistency and efficiency in the scheduling process.
  • Identify and resolve scheduling conflicts or issues promptly to minimize disruptions to participant care.
  • Deliver exceptional customer service in scheduling interactions to improve the participant experience.
Requirements:
  1. Education: High school diploma or equivalent; additional education or certification in healthcare administration is a plus.
  2. Experience: Previous experience in healthcare scheduling or a related field is preferred.
  3. Communication Skills: Superlative verbal and written communication skills to interact effectively with patients and healthcare professionals.
  4. Organizational Skills: Effective organizational and time-management abilities to manage numerous appointments and priorities.
  5. Attention to Detail: Keen attention to detail to ensure accuracy in scheduling and record-keeping.
  6. Computer Proficiency: Familiarity with scheduling software, electronic health records (EHR), and other relevant software applications.
  7. Customer Service: Proven dedication to delivering outstanding customer service to participants and being mindful of the Green Shoe model.


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