Patient Financial Services Consultant

4 weeks ago


Clarksdale, Mississippi, United States Northwest Mississippi Regional Medical Center Full time

Job Type:

Full-time

Position Overview:

As a vital member of our team, you will play a crucial role in assisting patients with their financial inquiries and ensuring a smooth admission process. Your responsibilities will include:

  • Engaging with patients and insurance representatives: Effectively communicate over the phone to address financial concerns.
  • Accurate documentation: Ensure all payment information is properly recorded and reported.
  • Patient education: Inform patients about available payment options and financial aid programs.
  • Negotiation skills: Strategically negotiate payment arrangements tailored to patient needs.
  • Account management: Regularly update patient accounts and balances to reflect accurate information.
  • Insurance discussions: Review insurance coverage and procedure costs with patients prior to their hospital admission.
  • Administrative support: Ensure all necessary paperwork is completed, including prior authorizations when required.
Qualifications:
  • High school diploma or equivalent.
  • Minimum of 1 year of experience in medical billing or hospital admissions.
  • Familiarity with private and government insurance plans.
  • Proficient in computer applications.
  • Strong communication and organizational abilities.
  • Preferred: Knowledge of processes for major insurance carriers, intermediaries, Medicare, and Medicaid.


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