Patient Financial Services Consultant
4 weeks ago
Job Type:
Full-time
Position Overview:
As a vital member of our team, you will play a crucial role in assisting patients with their financial inquiries and ensuring a smooth admission process. Your responsibilities will include:
- Engaging with patients and insurance representatives: Effectively communicate over the phone to address financial concerns.
- Accurate documentation: Ensure all payment information is properly recorded and reported.
- Patient education: Inform patients about available payment options and financial aid programs.
- Negotiation skills: Strategically negotiate payment arrangements tailored to patient needs.
- Account management: Regularly update patient accounts and balances to reflect accurate information.
- Insurance discussions: Review insurance coverage and procedure costs with patients prior to their hospital admission.
- Administrative support: Ensure all necessary paperwork is completed, including prior authorizations when required.
- High school diploma or equivalent.
- Minimum of 1 year of experience in medical billing or hospital admissions.
- Familiarity with private and government insurance plans.
- Proficient in computer applications.
- Strong communication and organizational abilities.
- Preferred: Knowledge of processes for major insurance carriers, intermediaries, Medicare, and Medicaid.
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