Customer Service Representative

3 weeks ago


Campbell, California, United States Monroe Tractor Full time
About Us

Monroe Tractor is a well-established dealer of construction equipment and agricultural equipment, serving the northeastern US with over 70 years of experience. We pride ourselves on providing best-in-class sales and support to our customers.

Job Description

The Service Writer will act as an intermediary between customers and branch staff, resolving issues and providing solutions. This role requires excellent problem-solving skills and the ability to communicate effectively with customers and internal teams.

Key Responsibilities
  • Create and manage work orders
  • Process records of parts requisitions, invoices, and outside labor invoices
  • Assist in scheduling service work and ensure proper accounting
  • Provide excellent customer service and resolve issues efficiently
What We Offer

We offer a competitive salary range of $24 - $34 per hour, depending on experience. Our benefits package includes medical, dental, and vision insurance, 401K plan with match, and short/long term disability.



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