Customer Service Representative
4 weeks ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Specialist. As a key member of our retail store team, you will be responsible for providing exceptional customer service, building strong relationships with customers, and driving sales growth.
Key Responsibilities- Provide excellent customer service, ensuring customer satisfaction and loyalty
- Assist customers in person and over the phone, determining their needs and presenting appropriate products and services
- Build trust relationships with wholesale and retail customers, understanding their needs and preferences
- Process sales transactions accurately and consistently, adhering to company policies and procedures
- Meet and exceed sales goals, driving revenue growth and contributing to store success
- Maintain a clean and organized store environment, ensuring a positive customer experience
- Participate in visual merchandising and inventory management, ensuring a well-stocked and visually appealing store
- Stay up-to-date on product knowledge, features, and benefits, effectively communicating this information to customers
- Must be at least 18 years old
- Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status
- Must be able to lift up to 50 pounds frequently and up to 70 pounds occasionally
- Must be willing to work a variety of shifts, including evenings and weekends
- Valid driver's license
- High school diploma or equivalent
- Previous experience in customer service, sales, or retail
- Ability to read, write, comprehend, and communicate in multiple languages
Sherwin-Williams is a leading manufacturer of paints, coatings, and related products. We are committed to providing our employees with a positive and inclusive work environment, opportunities for growth and development, and a comprehensive benefits package.
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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