Weekend Overnight Supervisor

4 days ago


Garner, North Carolina, United States Excel Fitness Full time
Job Title: Weekend Overnight Supervisor

Excel Fitness, a Planet Fitness franchise group, is seeking a Weekend Overnight Supervisor to join our team. As a Weekend Overnight Supervisor, you will be responsible for supervising and managing club operations overnight in a designated location, ensuring the club is operating in compliance with Excel and Planet Fitness policies, practices, and objectives.

Key Responsibilities:
  • Provide exceptional customer service to members and guests.
  • Supervise and manage club operations overnight, including checking members into the system, taking prospective members on tours, and facilitating updates to member accounts.
  • Respond to member questions and concerns in a timely and professional manner, escalating issues to Assistant Manager or Manager as needed.
  • Perform detailed cleaning in all areas of the facility.
  • Close shift for the business day and create a bank deposit for the next day.
Requirements:
  • Exceptional customer service skills, with the ability to interact positively and professionally with members and coworkers.
  • High school diploma or GED equivalent required.
  • Must be 18 years of age or older.
  • Punctuality and reliability are essential.
  • Demonstrate diplomacy in all interactions, using appropriate behavior and language.
Physical Demands:
  • Continual standing and walking during shift.
  • Continual talking in person or on the phone during shift.
  • Must be able to occasionally lift up to 50 pounds.
  • Ability to work 3rd shift (overnights).


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