Assistant General Manager

4 days ago


Oakland, California, United States Burma Inc Full time
About Us

Burma Inc is a small but mighty group of individuals passionate about food, life, people, and culture. We believe that food should be celebrated, act as a source of discovery, connection, and feed a sense of adventure.

We operate a family of restaurants, a non-profit organization, and a retail line, offering a unique blend of Burmese and Asian cuisine.

Job Description

The Assistant Manager will play a critical role in spearheading restaurant operations, supporting the General Manager, and driving business growth. This position requires strong leadership skills, technical expertise, and a passion for delivering exceptional customer experiences.

Salary: $68,000-70,000 per year, based on experience.

Responsibilities
  • Operations Management: Supervise daily restaurant activities, ensure adherence to health and safety standards, and maintain a clean and organized environment.
  • Customer Service: Model and enforce exceptional customer service practices, address guest complaints, and identify opportunities to enhance the guest experience.
  • Staff Leadership: Assist in hiring, training, and mentoring staff, prepare employee schedules, and monitor staff performance.
  • Financial Oversight: Assist in managing budgets, controlling labor costs, and analyzing sales trends.
Requirements
  1. Management Experience: 1-2 years of management experience in an upscale restaurant setting, preferably with a focus on food and beverage operations.
  2. Leadership Skills: Proven ability to motivate and develop diverse teams, drive results-oriented culture, and foster open communication.
  3. Certifications: Active Food Handlers, Sexual Harassment, and Alcohol Beverage Control certifications are required.
  4. Tech Savvy: Familiarity with Toast, POS system, ADP, Opentable, Doordash, Ubereats, and Google Spreadsheets is highly desirable.
Benefits
  • Competitive salary and quarterly performance-based bonuses.
  • Comprehensive benefits package, including health insurance, dental, vision, and 401K match.
  • Dining discounts across Burma Inc's family of restaurants and daily staff meals.

Equal Employment Opportunities: Burma Inc provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, genetics, or other protected classes.



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