Technical Support Specialist

3 days ago


Butte, Montana, United States Montana Tech Full time
Job Overview
Montana Tech is seeking a highly skilled Technical Support Specialist to join our team. In this role, you will provide advanced technical support to faculty and staff, resolve complex problems, and implement new technologies. With a strong focus on customer satisfaction, you will ensure that our campus computer systems are running smoothly and efficiently.

About the Job
The ideal candidate will have an Associate in Networking/Technology/Information Technology (or related field) or 4 years relevant experience. A+ Hardware and Software certification, understanding of hypervisor administration and maintenance, and experience maintaining and debugging computer peripherals are preferred. The salary for this position is estimated at $24.189 per hour.

Key Responsibilities
  • Provide day-to-day support for computer hardware, operating systems, software, and attached peripherals.
  • Prioritize problems for maximum effectiveness.
  • Virus and Malware removal and protection.

Benefits
  • Medical, Dental, and Vision Insurance with low deductibles and comprehensive coverage.
  • Generous employer contribution toward monthly health care benefits worth $6.08 per hour.
  • 5.9% retirement employer contribution for eligible employees.

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