Franchise Operations Manager

4 weeks ago


Oberlin Ohio, United States Domino's Franchise Full time
Position Overview

As the Franchise Operations Manager at Domino's, you will be accountable for the overall performance of the franchise establishment.

Your role encompasses supervising daily operations and enhancing productivity, fostering a motivated team while adhering to all Domino's policies and standards, completing necessary administrative documentation, managing food and labor costs, and propelling business expansion.


Franchise Operations Managers are expected to exemplify the highest standards of performance and professionalism, serving as the cornerstone of their team’s success.

The Franchise Operations Manager sets the tone and foundation for a thriving team environment.

Key Responsibilities
  • Cost Management
  • Inventory Oversight
  • Cash Handling
  • Customer Engagement
  • Staff Recruitment and Training
  • Administrative Duties
  • Food Safety Management
  • Maintaining Brand Image
  • Store Hygiene
  • Marketing Initiatives
  • Profit Optimization
  • Team Training and Development
  • Attendance Monitoring
  • Safeguarding Company Assets

Essential Qualifications
General responsibilities for all team members include:
  • Operating all necessary equipment
  • Stocking ingredients for daily operations
  • Preparing menu items
  • Processing customer orders efficiently
  • Conducting inventory checks and associated paperwork
  • Maintaining a clean and organized restaurant environment
  • Completing required training and orientation
  • Providing clear written instructions
  • Communicating effectively with customers and staff
  • Performing basic mathematical calculations accurately
  • Ensuring accuracy in financial transactions
  • Demonstrating rapid and precise hand-eye coordination
  • Utilizing basic computer skills for order entry and administrative tasks

Work Environment
Exposure to:
  • Variable weather conditions during outdoor tasks
  • In-store temperatures ranging from 36-90 degrees
  • Sudden temperature changes
  • Food odors and dust
  • Cramped working spaces
  • Hot surfaces and tools
  • Sharp objects and moving machinery

Physical and Sensory Requirements
Ability to:
  • Direct team activities
  • Perform repetitive tasks
  • Work independently or collaboratively
  • Handle stress effectively
  • Meet strict quality standards
  • Analyze and compile data
  • Make informed professional decisions

Physical Demands
Includes but is not limited to:
  • Standing for extended periods
  • Walking on various surfaces
  • Sitting for administrative tasks
  • Lifting packages up to 50 lbs
  • Carrying weights up to 30 lbs
  • Climbing for maintenance tasks
  • Bending and reaching to access products
  • Using hands for food preparation and order fulfillment


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