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Customer Service Representative

2 months ago

Cleveland, Ohio, United States The Hertz Corporation Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Associate. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their queries and concerns in a timely and professional manner.

Key Responsibilities
  • Provide excellent customer service through phone, email, and in-person interactions
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Work collaboratively with internal teams to resolve customer issues and improve overall customer experience
  • Meet or exceed customer satisfaction targets and key performance indicators
Requirements
  • High School Diploma or equivalent
  • 2 years of customer service experience
  • Ability to handle multiple tasks and have good organizational skills
  • Passion for customer service with 100% customer focus
What We Offer

We offer a competitive starting wage of $17.50 per hour and a comprehensive benefits package. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.