Property Management Customer Care Specialist

5 days ago


Fort Myers, Florida, United States Alliant Property Management Full time
About the Role

As a Property Management Customer Care Specialist, you will play a vital role in ensuring our clients receive top-notch service and support. Your primary responsibility will be to handle client inquiries and resolve any issues that may arise in a prompt and professional manner.

Main Responsibilities:

  • Provide detailed information about our property management services to clients
  • Analyze and resolve client complaints in a fair and timely manner
  • Update client records accurately and efficiently
  • Maintain a comprehensive knowledge base of our services and updates

Qualifications:

  • Experience in customer-facing roles or sales environments
  • Strong interpersonal skills with ability to communicate effectively
  • Ability to work well under pressure and prioritize tasks effectively
  • Friendly and approachable demeanor with excellent verbal and written communication skills

Estimated Salary Range: $48,000 - $58,000 per annum (dependent on location)



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