System Administrator

4 weeks ago

Jacksonville, Florida, United States JACKSONVILLE ELECTRIC AUTHORITY Full time
Job Summary

As a System Administrator at Jacksonville Electric Authority, you will be responsible for the installation, configuration, operation, maintenance, and troubleshooting of servers and other computer systems. You will provide support services to facilitate efficient and effective use of traditional and cloud system resources.

Key Responsibilities
  • Monitor the work of others and provide consultative services to users to enhance proposed business solutions and to help determine the best course of action
  • Conduct server builds, create and apply application patches, release upgrades and other deployment methods and modifications to server operating system hardware and software
  • Configure, optimize, fine-tune, monitor/maintain network systems, server operating systems and system applications
  • Perform system administration tasks, including adding and removing users, user groups and accounts; manages authentication, authorization, and access control
  • Assist in planning for re-engineering of existing systems, system upgrades, and expansions
  • Perform system backups and recovery procedures; assists in disaster recovery testing
  • Analyze, diagnose, troubleshoot and resolve system hardware, software, network and production issues
  • Monitor and manage hardware and software system resources, including server performance, system and capacity trending analysis, CPU usage, disk usage, backup systems, and response times to maintain operating efficiency; coordinates equipment repair and deployment
  • Write or modify basic scripts and perform light programming to resolve performance problems and automate systems administration tasks
  • Resolve escalated problems and identifies and recommends responses to new or unusual situations
  • Maintain system documentation and logs
  • Document procedures, including drawings and standardized images to illustrate applications server hardware, software and network configuration and automated deployments
  • Compile research data and assists in testing and evaluating vendor hardware, software and other system components
  • Assist in conducting ongoing assessments of short-term and long-term hardware and software needs
  • May assist in site preparation and/or equipment removal and data mitigation tasks for new hardware and software installations and user upgrades or moves
  • Plans and develops procedures for operating under both normal and emergency conditions
  • Assists in disaster recovery testing as System Administrator subject matter expert
  • Participates in ongoing training to continuously upgrade technical knowledge and skills
  • Follows and completes work in conformance with JEA Policies and Procedures to meet compliance requirements
  • May reviews vendor invoices to ensure accuracy and appropriate use of resources
  • Performs other job-related work as assigned
Supplemental Examples of Work (For SCADA)
  • Core Control Systems:
    • Establishes and removes user accounts and creates network environments
    • Monitors and manages system resources, including server performance, CPU usage, disk usage, tape backup systems, and response times to maintain operating efficiency
    • Analyzes, diagnoses, troubleshoots/resolves system hardware, software, networking/production issues
    • Conducts server builds, applies patches, release upgrades and modifications to server operating system hardware and software
    • Performs system backups and recovery procedures
    • Maintains system documentation and logs
  • SCADA:
    • Demonstrate pertinent experience in applicable Supervisory Controls and Data Acquisition system(s)
    • Create, maintain, and update programming for various DCS/PLC industrial control systems
    • Install, configure, and maintain HMI/SCADA software along with associated SQL databases
    • Maintain, replace or install new DCS/PLC industrial control equipment
    • Create and maintain a current inventory of all SCADA computers and associated equipment
    • Coordinate and work with site staff to provide DCS/PLC industrial control system interface support
    • Assist in engineering to install new or to modify network devices, also help assess feasibility and compatibility with the existing and emerging SCADA technologies
    • Reviews vendor invoices to ensure accuracy and appropriate use of resources
    • Assists in planning for re-engineering of existing systems, replacing inadequate systems, system expansion
    • Assists in conducting ongoing assessments of short-term and long-term hardware and software needs
  • Programming and Database Management:
    • Develop and update custom applications and web applications
    • Manage and maintain Microsoft SQL databases
    • Coordinates with production data warehousing to ensure reliable connectivity and accurate data collection of SCADA tag data
  • Site Resource:
    • Serves as a site subject matter lead and trains others in installing, operating and troubleshooting DCS/PLC and SCADA systems
    • Testing hardware and software related to enhancing, upgrading, or new installations

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