Customer Service Representative

3 days ago


Silverthorne, Colorado, United States Lowe's Full time
About This Role

Lowe's is seeking a highly skilled Customer Service Associate to join our team. As a Customer Service Associate, you will play a critical role in delivering exceptional customer experiences and ensuring that our customers receive the highest level of service.

Key Responsibilities
  • Customer Service: Provide friendly and professional service to customers, answering questions and resolving issues in a timely and efficient manner.
  • Product Knowledge: Develop and maintain in-depth knowledge of our products and services, including features, benefits, and applications.
  • Sales and Upselling: Identify opportunities to sell and upsell products to customers, increasing sales and revenue for the store.
  • Store Operations: Assist with store operations, including receiving and stocking merchandise, maintaining a clean and organized store environment, and adhering to company policies and procedures.
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: 6 months of experience in a retail or customer service environment preferred.
  • Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and basic math skills.
What We Offer
  • Competitive Pay: Starting rate of pay $18.50 - $20.75 per hour.
  • Benefits: Comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
  • Opportunities for Advancement: Opportunities for career advancement and professional growth within the company.


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