Wide Format Service Engineer

3 days ago


Myrtle Beach, South Carolina, United States Duncan-Parnell Inc Full time
Job Description

Duncan-Parnell, a leading distributor of technology products and services, is seeking a highly skilled Wide Format Service Engineer to support our South Carolina region.

This role involves installing and training customers on new or refurbished equipment, investigating and resolving technical issues, and providing exceptional service. The ideal candidate will be located in Myrtle Beach or near Charleston SC and have a valid driver's license with a good driving record.

Key Responsibilities:

  • Installation and training of wide format equipment at customer sites
  • Lift up to 50 pounds, bend, kneel, and squat to perform maintenance tasks
  • Operate a motor vehicle daily to visit customers
  • Analyze equipment to determine the source of problems and recommend corrective action
  • Provide preventative maintenance according to manufacturer schedules
  • Manage inventory control of parts
  • Respond to dispatch calls and follow written procedures
  • Interact with customers prior to on-site visits to verify potential problems and ensure correct parts are taken
  • Maintain positive customer relationships

Requirements:

  • Associates degree or technical school required
  • Excellent communication skills (written and verbal)
  • Customer service focused
  • Mechanical ability
  • PC operation, DOS Command Line, PC troubleshooting, and repair
  • Experience with digital circuitry
  • Valid driver's license with a good driving record

Compensation:

We offer a competitive salary range of $65,000 - $85,000 per year, depending on experience, as well as a comprehensive benefit package including medical, dental, vision, life, and long-term disability insurance, medical and dependent care FSA or HSA, 401(k) Retirement Plan, and PTO and holidays.



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