Activations Agent Professional

2 weeks ago


Kennedy Space Center, United States Hilton Grand Vacations Full time

**Job Summary:**

We are looking for a skilled Activations Agent Professional to join our team at Hilton Grand Vacations. As a key member of our Activations department, you will be responsible for contacting guests who have purchased pre-paid vacation packages, assisting them in making their travel arrangements, and providing exceptional customer service.

Responsibilities:

  • Contact guests to book travel dates, verify details, answer questions, and follow up as needed.
  • Sell package upgrades that align with guest interests and influence guests to book certain properties/location/months according to business needs.
  • Meet performance standards for department metrics.

Requirements:

  • High School Graduate/GED.
  • A minimum of 6 months of sales experience.
  • 2 years or more of strong customer service experience.
  • Excellent interpersonal skills, proficiency with Microsoft Office, and the capacity to operate multiple computer systems simultaneously.

About Our Company:

Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth.

Salary:** $50,000 - $70,000 per year.



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