Chief Process Officer

2 weeks ago


San Antonio, Texas, United States Tranquil Multi Dynamic Advisory Full time
Job Title: Chief Process Officer

Tranquil Multi Dynamic Advisory (TMDA) is seeking a highly skilled Chief Process Officer to lead our organization's efforts in process improvement and transformation. As a key member of our leadership team, you will be responsible for driving continuous improvement across all processes that impact our Workforce Solutions Alamo division.

Key Responsibilities:
  • Facilitate cross-functional teams to identify and prioritize process improvement opportunities.
  • Develop and implement process models and documentation technology to support business needs.
  • Work with stakeholders to design and implement Organizational Change Management (OCM) methods, including education, training, and communications.
  • Collaborate with the Information Technology group to implement process automation solutions.
  • Assess opportunities for improvement and provide recommendations to the CEO.
  • Lead projects authorized by the organization, including creating cross-functional teams and coordinating with contract organizations and stakeholders.
  • Report progress and provide recommendations for project scope modification or removal of impediments.
  • Close the loops with stakeholders upon project completion.
Requirements:
  • Master's or bachelor's degree in Economics, Public Administration, Business, or a related field.
  • Minimum 12 years of progressive management experience in workforce development programs at a Board level, Administrative Entity, or state level.
  • Proven leadership skills and ability to work independently and as a team member.
  • Superior reading, writing, and speaking skills in English.
  • Ability to respond effectively to common inquiries or complaints from customers, regulatory agencies, or members of the community.
What We Offer:
  • Paid Time Off
  • Matching 401K
  • Paid Federal Holidays
  • HSA, FSA, Disability, and Life Insurance
  • Medical, Dental, and Vision Insurance

TMDA is proud to be an equal-opportunity employer. Qualified candidates are considered for employment without regard to race, color, religion, sex, or national origin. All your information will be kept confidential according to EEO guidelines. If you would like to request reasonable accommodation, please contact us for other accommodation options.



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