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Customer Service Representative

2 months ago


Homewood, Alabama, United States John Harrell - State Farm Agent Full time
Position Overview:

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a representative of John Harrell - State Farm Agent, you will have the opportunity to work with a dynamic team and make a real difference in the lives of our customers.

Responsibilities:

  • Establish and maintain strong relationships with customers, providing exceptional service and support.
  • Use a customer-centric approach to educate customers about insurance options and develop leads.
  • Market and sell State Farm insurance and financial services products to customers.
  • Work collaboratively with the agent team to achieve sales and customer satisfaction goals.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet sales targets.
  • Strong problem-solving and analytical skills.
  • Ability to learn and adapt to new technologies and systems.

Compensation and Benefits:

We offer a competitive hourly rate, plus commission and bonus opportunities. Additionally, you will receive paid time off, health benefits, and the opportunity for growth and advancement within our agency.

About Us:

John Harrell - State Farm Agent is a dynamic and growing agency dedicated to helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams. We are located in Homewood, IL and serve customers with their insurance and financial services needs.