Head of Hotel Operations

4 days ago


Park City, Utah, United States Lodging Dynamics Full time

We are seeking a seasoned leader to join our team as a Director of Guest Experience and Quality. This role offers an estimated salary of $70,000 - $85,000 per year, depending on experience.

About the Role

This leadership position oversees the daily operations of our housekeeping department, ensuring exceptional guest experiences and maintaining high standards of cleanliness and organization.

  • Develop and implement strategies to improve efficiency and effectiveness of housekeeping services, participating in employee training and conducting regular inspections.
  • Maintain close communication with Front Desk and Engineering departments, reporting maintenance issues and ensuring seamless guest experiences.
  • Oversee the work of housekeepers to ensure that all guest rooms and public areas meet the highest standards of cleanliness and organization.
Requirements
  • Prior supervisory experience in hospitality, preferably in housekeeping or a related field.
  • High school diploma or equivalent required; college degree preferred.
  • Strong leadership skills, ability to motivate and develop others.
  • Ability to work independently and as part of a team.
Benefits
  • A comprehensive benefits package, including health, dental, vision, and 401(k) plans.
  • Paid time off for full-time associates.
  • Travel discounts at hotel partners and franchises worldwide.
  • Participation in our Wellness program.
  • Leadership development opportunities.


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