Housekeeping Operations Manager
2 weeks ago
Overview
The St. Regis Deer Valley, a premier luxury resort, seeks a seasoned Housekeeping Operations Manager to lead its housekeeping team in delivering exceptional guest experiences. This is an exciting opportunity for a highly motivated and experienced professional to join our dynamic team.
Salary: $85,000 - $108,000 annually
About the Role
This leadership position is responsible for managing the day-to-day operations of the housekeeping department, ensuring that all guest rooms, public spaces, and employee areas are clean and well-maintained to the highest standards. The successful candidate will have a proven track record in housekeeping management, excellent communication skills, and a passion for delivering exceptional customer service.
Key Responsibilities
- Maintain strong relationships with Front Office teams to ensure seamless communication and effective issue resolution.
- Inventories stock to ensure adequate supplies and ensures guestrooms, public space, and employee areas are cleaned according to operating standards.
- Ensures compliance with all housekeeping policies, standards, and procedures, and initiates and maintains an effective inspection program.
- Supervises and approves the budgeting and ordering of guestroom and cleaning supplies.
- Manages department controllable expenses and cost per occupied room to achieve or exceed budgeted goals.
Requirements
To be considered for this role, you must possess:
- A high school diploma or GED; 2 years experience in the housekeeping or related professional area.
- Or 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
Benefits
We offer a comprehensive benefits package, including competitive salary, bonus program, comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off (including sick leave where applicable), life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings account, flexible spending accounts, tuition assistance, pre-tax commuter benefits, other life and work wellness benefits, and may include other incentives such as stock awards and deferred compensation plans.
Career Growth Opportunities
We are committed to providing our employees with opportunities for growth and development. As a valued member of our team, you will have access to training programs, mentorship, and career advancement opportunities that will enable you to reach your full potential.
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